Support
Last updated September 9, 2026.
Merchinary — Merch in a Hurry. Native iPhone app, bundle app.merchinary.field. Field-sales check-ins, visit photos, Google Maps and Apple Maps routing, Grok Retailligence answers, Start day → End day mileage, and a Live team feed. merchinary.app and Merchinary 2.0 require a signed-in account. Try Merchinary for FREE for 30 days — no credit card required for sign-up.
This is the App Store IPA. The client is bundled on the iPhone. It is not a website opened in the app, and it is not an Add to Home Screen install.
Using the app
Tap Sign Up on the home screen, then create an account or log in. Allow location to see nearby stores, check in (within about 1 mile, or Remote check-in when farther), and record miles from Start day to End day while you use the app — not background always-on tracking. Photograph the shelf (camera or library). Ask Retailligence on the floor. Open a store in Google Maps or Apple Maps for directions. Live shows your crew.
Text messages
You may opt out of Merchinary SMS at any time, whenever you want. Reply STOP to any Merchinary text. Signed-in users can withdraw consent in Settings → Communications. Or email hm915@hotmail.com. Reply HELP for help. Message and data rates may apply until you have opted out.
Contact
Email hm915@hotmail.com. For data questions, use that address or the links below. Website billing is Stripe; Merchinary 2.0 in-app purchases are Apple.
Phone verification and SMS
Signed-in accounts may verify one mobile number with a one-time SMS passcode (OTP). Verification is for account security. Field features require an account.
Verification codes (OTP) are sent with Twilio Verify. Opted-in account or visit alerts are sent with Twilio Programmable SMS. Twilio is a processor that delivers the message to your wireless carrier.
Your mobile carrier delivers the text. Message and data rates may apply under your wireless plan. Delivery depends on your carrier and coverage. Frequency: verification codes as needed; opted-in account and visit alerts typically a few messages per week during active field work.
SMS is not an Apple in-app purchase. Apple does not send these texts and does not receive the message content. iPhone users still receive SMS through their carrier. Phone verification is for signed-in accounts.
Reply HELP for help or STOP to cancel opted-in alert texts any time. STOP does not delete your account. Requesting a new verification code may send another OTP. Consent is never pre-checked.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.